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Service management : operatings, strategy, information technology (CD-ROM)

Fitzsimmons, James A.

Service management : operatings, strategy, information technology (CD-ROM) James A. Fitzsimmons and Mona J. Fitzsimmons - - India Tata McGraw Hill 2006 -

ISBN: 9780070615663

Subjects--Topical Terms:
Service industries --Management.

Dewey Class. No.: 658 FIT-Z

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