Satisfaction :
Oliver, Richard L.
Satisfaction : a behavioral perspective on the consumer / Richard L. Oliver - 2nd - India Yes Dee Publishing 2010 - 518 p.
9789380381190
Consumer satisfaction
Consumer satisfaction--Evaluation
Consumer behavior
658.812 OLI-R
Satisfaction : a behavioral perspective on the consumer / Richard L. Oliver - 2nd - India Yes Dee Publishing 2010 - 518 p.
9789380381190
Consumer satisfaction
Consumer satisfaction--Evaluation
Consumer behavior
658.812 OLI-R