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Calming upset customers : staying effective during unpleasant situations /

Morgan, Rebecca L.

Calming upset customers : staying effective during unpleasant situations / Rebecca L. Morgan - India Viva 2004 - 80 p.

ISBN: 9788176496865

Subjects--Topical Terms:
ﾠ
Managementﾠ

Dewey Class. No.: 658.812 MOR-R

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