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Managing quality customer service : a practical guide for establishing a service operation /

Martin, William B.

Managing quality customer service : a practical guide for establishing a service operation / William B. Martin - India Viva 2004 - 94 p.

ISBN: 9788176495929

Subjects--Topical Terms:
ﾠ
Customer Serviceﾠ

Dewey Class. No.: 658.81220 MAR-W

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