Crucial conversationstools for talking when stakes are high
Crucial conversationstools for talking when stakes are high
by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler.
- 2nd ed.
- New York McGraw-Hill, 2013
9780071771320
Interpersonal communication. Interpersonal relations. Persuasion (Psychology)
9780071771320
Interpersonal communication. Interpersonal relations. Persuasion (Psychology)