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How to be better at customer care / Timothy R. V. Foster

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Material type: Text

TextLanguage: ENG Publication details: India Kogan Page 2005Description: 168 pISBN:

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Holdings
Item type	Current library	Collection	Shelving location	Call number	Status	Date due	Barcode	Item holds
Books	BITS Pilani Hyderabad	650	General Stack (For lending)	658.812 FOS-T (Browse shelf(Opens below))	Available		0609

Total holds: 0

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Previous	658.812 BAR-J Complaint is a gift : using customer feedback as a strategic tool /	658.812 BAT-R Leading through relationship marketing : how winning organisations leverage stakeholder relationships to improve business performance /	658.812 BEE-F Customer care /	658.812 FOS-T How to be better at customer care /	658.812 GAL-C Apple experience : secrets to building insanely great customer loyalty	658.812 GER-R Measuring customer satisifaction /	658.812 GER-R Beyond customer service : effective programs for retaining your customers /	Next

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