The author s experience in reliability engineering is apparent and his expertise is infused in the text. This book illustrates the entire SRE process. It is an indispensable aid to systems engineers, systems architects, developers, and managers. The book shows how to develop and test software more efficiently. It makes you more competitive in a world of globalization and outsourcing. It furnishes everything you need to implement SRE in your organization, even showing you how to persuade people to adopt the practice. All material is presented in a casual, readable style, with math placed in separate background sections. What s NEW to the second edition? Workshops templates to help you apply SRE to your project More than 700 Frequently Asked Questions (FAQs) Step by step process summary List of articles of SRE user experience Background sections Exercises Includes a simple, compact user manual for free CASRE software reliability estimation software, downloadable from the internet.