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Sense & respond : how successful organizations listen to customers and create new products continuously / Jeff Gothelf and Josh Seiden
Material type:
TextPublication details: Boston Harvard Business Review Press 2017Description: 253 pISBN: - 9781633691889
- 658.812 GOT-J
| Item type | Current library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds | |
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BITS Pilani Hyderabad | 650 | General Stack (For lending) | 658.812 GOT-J (Browse shelf(Opens below)) | Available | 35106 |
Total holds: 0
Browsing BITS Pilani Hyderabad shelves, Shelving location: General Stack (For lending), Collection: 650 Close shelf browser (Hides shelf browser)
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| 658.812 GAL-C Apple experience : secrets to building insanely great customer loyalty | 658.812 GER-R Measuring customer satisifaction / | 658.812 GER-R Beyond customer service : effective programs for retaining your customers / | 658.812 GOT-J Sense & respond : | 658.812 GRE-P CRM at the speed of light: social CRM strategies, tools and techniques for engaging and customers / | 658.812 GRO-T How to get what you want from almost anybody / | 658.812 HAR-J Become the brand of choice |
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