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100 Methods for total quality management / Gopal K. Kanji and Mike Asher

By:

Gopal K. Kanji

Contributor(s):

Asher, Mike

Material type: Text

TextPublication details: India Sage Publication 1996Description: 237 pISBN:

9788170365716

Subject(s):

DDC classification:

658.562 KAN-G

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Collection	Shelving location	Call number	Status	Date due	Barcode	Item holds
Books	BITS Pilani Hyderabad	650	General Stack (For lending)	658.562 KAN-G (Browse shelf(Opens below))	Available		38667

Total holds: 0

This book is a succinct and very accessible reference to the 100 most frequently adopted methods for implementing total quality management (TQM) in organizations. Ranging from the technique of brainstorming to the Deming Wheel, the spread of the methods is deliberately wide and inclusive to reflect the range of processes involved.

Ranging from brainstorming to the Deming Wheel, from force field analysis to 'zero defects', '100 Methods for Total Quality Management' is a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management (TQM). Central to the this book is a broad interpretation of TQM. The methods addressed are relevant to all those interested in using explicit tools (qualitative and quantitative) to assist with problem solving, analysis, and evaluation in the management process.

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