ITIL Intermediate certiication companion study guide : service lifecyle exams / Helen Morris and Liz Gallacher
Material type:
TextPublication details: India John Wiley & Sons 2016Description: 1207 pISBN: - 9788126562466
- 658.4038 MOR-H
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BITS Pilani Hyderabad | 650 | General Stack (For lending) | 658.4038 MOR-H (Browse shelf(Opens below)) | Available | 38873 |
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| 658.4038 MIL-M Head first data analysis / | 658.4038 MOH-S Data warehousing : design, development and best practices / | 658.4038 MOR-D Knowledge management : classic and contemporary works / | 658.4038 MOR-H ITIL Intermediate certiication companion study guide : | 658.4038 MUT-B Information technology for management / | 658.4038 NAT-G Knowledge management : enabling business growth / | 658.4038 NAT-G Knowledge management : enabling business growth / |
ITIL Intermediate Certification Companion Study Guide is the ultimate supporting guide to the ITIL Service Lifecycle syllabus, with full coverage of all Intermediate ITIL Service Lifecycle exam objectives for Service Operation, Service Design, Service Transition, Continual Service Improvement and Service Strategy. Using clear and concise language, this useful companion guides you through each Lifecycle module and each of the process areas, helping you understand the concepts that underlie each skill required for certification.
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