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Managing for quality and performance excellence / James R. Evans and William M. Lindsay

By: Contributor(s): Material type: TextTextPublication details: India Cengage 2014Edition: 9thDescription: 697pISBN:
  • 9788131500668
Subject(s): DDC classification:
  • 658.4013 EVA-J
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Holdings
Item type Current library Collection Shelving location Call number Copy number Status Notes Date due Barcode Item holds
Books Books BITS Pilani Hyderabad 650 General Stack (For lending) 658.4013 EVA-J (Browse shelf(Opens below)) INR 750.00 Available New Book on Display from 06.05.2024 to 19.05.2024 47991
Total holds: 0

Focuses on the fundamental principles and emphasizes on high performance management practices, such as those reflected in the Baldrige Criteria. This book covers ISO 9000 certification, Six Sigma, and the US Malcolm Baldrige National Quality Award standards. It covers the Body of Knowledge required for ASQ certification.

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