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Salesforce consultant's guide : tools to implement or improve your client's salesforce solution / Heather Negley

By: Material type: TextTextPublication details: New York Springer Science Business Media 2022Description: 168pISBN:
  • 9781484291504
Subject(s): DDC classification:
  • 004 NEG-H
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Holdings
Item type Current library Collection Shelving location Call number Copy number Status Date due Barcode Item holds
Books Books BITS Pilani Hyderabad 003-007 General Stack (For lending) 004 NEG-H (Browse shelf(Opens below)) INR 499.00 Available 48119
Total holds: 0

Break down the art and science of Salesforce consulting. This book will help you refine your consulting skills on the Salesforce platform. Author Heather Negley, a seasoned consultant who has completed over 30 Salesforce delivery projects in the past nine years, equips Salesforce professionals with detailed explanations on the stages of a project and the skills you need for each stage. You will learn the type of roles on a project, so that you can plan your career path.

If you need help managing clients, this book teaches you how to effectively work with and advise people. You will go through the following main sections to round out your skills and service offerings:

The best learning and community resources, including mentoring programs
Tips on how to get job experience
The evolution of software development
Project roles
The parts of a project
Consulting skills
The consulting skills section of the book breaks down each skill and explains the parts of the project to which you should apply your skills and real-world examples. Topics include client management, communication, emotional intelligence, critical thinking, and avoiding cognitive biases.

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