Janakiraman, B. <br/><br/>
Total quality management : text and cases / 
B. Janakiraman and R. K. Gopal 
 - India  Prentice Hall of India  2006 
 - 250 p. 
<br/><br/><label>ISBN: </label>9788120329959 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.562 JAN-B