TY  - BOOK
AU  - Shukla, Rajesh Kumar
TI  - Total quality management / 
SN  - 8189267078
U1  - 658.562 SHU-R 
PY  - 2006///
CY  - India
PB  - New Royal Book Co.
KW  - ﾠ
KW  - Total quality managementﾠ
ER  -