TY  - BOOK
AU  - Lilley, Roy
TI  - Dealing with difficult people / 
SN  - 8175543132
U1  - 650.13 LIL-R 
PY  - 2008///
CY  - India
PB  - Kogan Page
KW  - ﾠProblem employee
KW  - ﾠInterpersonal conflict ﾠ
KW  - Psychology, industrial ﾠ
ER  -