Heberer, JoAnn B. TQM : 50 ways to make it work for you / JoAnn B. Heberer and MaryLou W. Webb - India Viva Books 2004 - 94 p. - 50 minute series . ISBN: 9788176497251 Subjects--Topical Terms: ᅠTotal Quality Managementᅠ Dewey Class. No.: 658.562 HAB-J