TY  - BOOK
AU  - Heberer, JoAnn B.
AU  - Webb, MaryLou W.
TI  - TQM : 50 ways to make it work for you / 
T2  - 50 minute series
SN  - 9788176497251
U1  - 658.562 HAB-J 
PY  - 2004///
CY  - India
PB  - Viva Books
KW  - ﾠ
KW  - Total Quality Managementﾠ
ER  -