Foster, Timothy R. V. <br/><br/>
How to be better at customer care / 
Timothy R. V. Foster 
 - India  Kogan Page  2005 
 - 168 p. 
<br/><br/> Rs 135 
<br/><br/><label>ISBN: </label>8175541083 
<br/><br/><label>Subjects--Topical Terms: </label><br/>ﾠ<br/>Customer Servicesﾠ
<br/><br/><label>Dewey Class. No.: </label>658.812 FOS-T