TY - BOOK AU - Harrison, Nigel TI - Improving employee performance / T2 - Creating success SN - 8175541857 U1 - 658.56 HAR-N PY - 2004/// CY - India PB - Kogan Page KW - ᅠ KW - seven-step performance improvement processᅠ N1 - Rs 140 N2 - This book is a practical workbook designed to help diagnose the reasons for under-performance and implement appropriate solutions. In order to combat performance gaps, the author proposes a seven-step process, enabling the reader ER -