TY  - BOOK
AU  - Jay, Ros
TI  - Seven deadly skills of communicating
SN  - 9789812400550
U1  - 658.45 JAY-R 
PY  - 1999///
CY  - London
PB  - Business Press Thomson Learning
KW  - Communication in management
KW  - Business communication.ﾠ
ER  -