TY - BOOK AU - Magee, David TI - How Toyota became 1 : leadership lessons from the world's greatest car company SN - 9781591842293 U1 - 658.4092 MAG-D PY - 2007/// CY - USA PB - Penguin Books KW - Customer services --Case studies KW - Leadership --Case studiesᅠ KW - Automobile industry and trade --United States --Management --Case studiesᅠ KW - Automobile industry and trade --Japan --Management --Case studiesᅠ KW - Toyota Jidosha Kabushiki Kaisha --Managementᅠ ER -