TY  - BOOK
AU  -  Mannering, Karen
TI  - Dealing with difficult people
SN  - 9780340946510
U1  - 658.3045 MAN-K 
PY  - 0000///
CY  -  India
PB  -  VIV
KW  - ﾠ
KW  - ﾠProblem employees ﾠ
KW  - Personnel management ﾠ
N1  -  Instant manager
ER  -