TY  - BOOK
AU  -  Searls, Doc
TI  - Intention economy : when customers take charge
SN  - 9781422158524
U1  - 658.8342 SEA-D 
PY  - 2012///
CY  -  Boston
PB  -  Harvard Business Review Press
KW  - ﾠNew products
KW  - ﾠConsumersﾒ preferences. ﾠ
KW  - ﾠCustomer services. ﾠ
KW  - Customer relations. ﾠ
ER  -