TY  - BOOK
AU  - Fleming, Carol A
TI  - It's the way you say it: becoming articulate, well-spoken, and clear 
SN  - 9781609947873
U1  - 808.5 FLE-C 
PY  - 2013///
CY  - India
PB  - Harper Collins Publishers
KW  - Oral communication
ER  -