TY - BOOK AU - Smith, Neil AU - O'Connell, Patricia TI - How excellent companies avoid dumb things : : breaking the 8 hidden barriers that plague even the best businesses SN - 9781137464637 U1 - 658.4 SMI-N PY - 2012/// CY - New York PB - Palgrave macmillan KW - Management KW - Organizational effectiveness KW - Psychology, Industrial KW - Success in business KW - Decision making ER -