TY  - BOOK
AU  - Youell, Richard.
AU  - Youell, Christina.
TI  - Effective NLP skills
SN  - 9780749467043
U1  - 158.9 YOU-R 
PY  - 2013///
CY  - London
PB  - Kogan Page Ltd.
KW  - Neurolinguisic programming
KW  - Interpersonal communication
KW  - Interpersonal relations
N1  - Neuro Linguistic Programming (NLP) is one of the most powerful communication tools available.  It helps you understand what makes people tick, influence and persuade people and gives you an insight into what really happens when we communicate.  Effective NLP Skills models, tools, skills and behaviours you need, and teaches you how to channel this knowledge into improving your performance at work.  You will discover how to manage yourself and others, use language to get what you want, use outcome thinking, build rapport, motivate others
ER  -