TY  - BOOK
TI  - Dealing with difficult people
SN  - 9780749466947
U1  - 650.13 LIL-R 
PY  - 2013///
CY  - India
PB  - Kogan Page Ltd.
KW  - Psychology, Industrial
KW  - Interpersonal conflict
KW  - Problem employees
ER  -