TY - BOOK AU - Gerson, Sharon J. TI - Technical communication: Process and product SN - 9789332518599 U1 - 808.0666 GER-S PY - 2014/// CY - India PB - Pearson KW - Technical writing KW - English language--Technical English KW - English language--Rhetoric KW - Communication of technical information KW - Business communication KW - Business writing KW - Commercial correspondence KW - English language--Business English ER -