Besterfield, Dale H. <br/><br/>
Total quality management / 
Dale H. Besterfield and others 
 - 4th 
 - India  Pearson   2015 
 - 595 p. 
<br/><br/><label>ISBN: </label>9789332534452 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.4013 BES-D