Oliver, Richard L. <br/><br/>
Satisfaction :  a behavioral perspective on the consumer / 
Richard L. Oliver  
 - 2nd 
 - India  Yes Dee Publishing  2010 
 - 518 p. 
<br/><br/><label>ISBN: </label>9789380381190 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction<br/>Consumer satisfaction--Evaluation<br/>Consumer behavior
<br/><br/><label>Dewey Class. No.: </label>658.812 OLI-R