Mason-Draffen, Carrie <br/><br/>
151 quick ideas to deal with difficult people :  confront conflicts and moderate disputes / 
Carrie Mason-Draffen 
 - India  Rupa Publications  2017 
 - 174 p. 
<br/><br/><label>ISBN: </label>9788129145475 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Personnel management<br/>Problem employees<br/>Conflict management
<br/><br/><label>Dewey Class. No.: </label>650.13 MAS-C