Alignment : using the balanced scorecard to create corporate synergies /
Robert S. Kaplan, David P. Norton.
- Boston, Mass. : Harvard Business School Press, c2006.
- x, 302 p. : ill. ; 25 cm.
Includes bibliographical references and index.
Alignment : a source of economic value -- Corporate strategy and structure : historical perspective -- Aligning financial and customer strategies -- Aligning internal process and learning and growth strategies : integrated strategic themes -- Aligning support functions -- Cascading : the process -- Aligning boards and investors -- Aligning external partners -- Managing the alignment process -- Total strategic alignment.