Crosby, Philip B. <br/><br/>
Quality withour tears : the art hassle-free management / 
Philip B. Crosby 
 - India  Tata McGraw Hill  1984 
 - 205 p. 
<br/><br/><label>ISBN: </label>9780070598485 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Qaulity assurance
<br/><br/><label>Dewey Class. No.: </label>658.562 CRO-P