TY  - BOOK
AU  - Nayar, Vineet
TI  - Employees first, customers second
SN  - 9781422143872
U1  - 658.3152 NAY-V 
PY  - 2011///
CY  - Boston
PB  - Harvard Business Press
KW  - HCL Technologies - Management - Case studies
KW  - Customer relations.ﾠ
KW  - Organizational change.ﾠ
KW  - Corporate culture.ﾠ
KW  - Management - Employee participation.ﾠ
ER  -