TY  - BOOK
AU  - Gopal K. Kanji
AU  - Asher, Mike
TI  - 100 Methods for total quality management
SN  - 9788170365716
U1  - 658.562 KAN-G 
PY  - 1996///
CY  - India
PB  - Sage Publication
KW  - Total quality management
KW  - BUSINESS & ECONOMICS -- Quality Control
KW  - TECHNOLOGY & ENGINEERING -- Quality Control
N1  - This book is a succinct and very accessible reference to the 100 most frequently adopted methods for implementing total quality management (TQM) in organizations. Ranging from the technique of brainstorming to the Deming Wheel, the spread of the methods is deliberately wide and inclusive to reflect the range of processes involved.

	
Ranging from brainstorming to the Deming Wheel, from force field analysis to 'zero defects', '100 Methods for Total Quality Management' is a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management (TQM). Central to the this book is a broad interpretation of TQM. The methods addressed are relevant to all those interested in using explicit tools (qualitative and quantitative) to assist with problem solving, analysis, and evaluation in the management process
ER  -