Evans, James R. <br/><br/>
Total quality management / 
James R. Evans 
 - India  Cengage Learning  2005 
 - 318 p. 
<br/><br/><label>ISBN: </label>9788131505502 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality managementﾠ
<br/><br/><label>Dewey Class. No.: </label>658.562 EVA-J