Chase, Richard B. Operations management for competitive advantage / Richard B. Chase, Nicholas J. Aquilano and F. Robert Jacobs - 9th ed. - India Tata McGraw-Hill 2001 - 763 p. With CD-ROM ISBN: 9780070486782 Subjects--Topical Terms: Production managementᅠ Dewey Class. No.: 658.5 CHA-R