TY - BOOK AU - Clark, James L. AU - Clark., Lyn R. , jt. auth. TI - HOW 12 a handbook for office professionals SN - 9781439037171 U1 - 808.6 CLA-J PY - 2009/// CY - India PB - South-Western / Cengage Learning KW - Commercial correspondence --Handbooks, manuals, etc ER -