TY  - BOOK
AU  - Forsyth, Patrick
TI  - Telephone skills
SN  - 9788173713316
U1  - 651.73 FOR-P 
PY  - 2000///
CY  - India
PB  - Universities Press
KW  - ﾠ
KW  - Telephone in business ﾠ
KW  - Telephone etiquette ﾠ
ER  -