TY  - BOOK
AU  - Pavliscak, Pamela
TI  - Emotionally intelligent design : rethinking how we create products
SN  - 9789352138029
U1  - 004.019 PAV-P 
PY  - 2019///
CY  - India
PB  - SPD / O'Reilly
KW  - Technological innovations--Psychological aspects
KW  - Design and technology
KW  - Emotional intelligence
KW  - Human-computer interaction
N1  - As technology becomes deeply integrated into every aspect of our lives, we’ve begun to expect more emotionally intelligent interactions. But smartphones don’t know if we’re having a bad day, and cars couldn’t care less about compassion. Technology is developing more IQ, but it still lacks EQ.

In this book, Pamela Pavliscak—design researcher and advisor to Fortune 500 companies—explores new research about emotion, a new technology that engages emotion, and new emotional design practices. Drawing on her own research and the latest thinking in psychology, neuroscience, and behavioural economics, Pamela shows you how design can help promote emotional well-being
ER  -