TY  - BOOK
AU  - Brewster, Ernest
TI  - IT service management : a guide for ITIL V3 foundation
SN  - 9781906124199
U1  - 004.0688 BRE-E 
PY  - 2011///
CY  - India
PB  - Viva Books
KW  - Information resources management
KW  - Information technology --Management. ﾠ
ER  -