TY  - BOOK
AU  - Masaaki Mochimaru ; Kanji Ueda Takeshi Takenaka
TI  - Serviceology for Services
SN  - 9784431548164
PY  - 2014///
CY  - Japan
PB  - Springer Japan
KW  - Logistics Marketing: Operations Management: Engineering Design: Information Systems and Communication Service Organization Engineering: Engineering Economics
UR  - http://doi.org/10.1007/978-4-431-54816-4
ER  -