Po-Chedley, David A. Client relationship management : how to turn client relationship into a competitive advantage / David A. Po-Chedley - India Jaico 2004 - 181 p. Rs.295/- ISBN: 9788179922804 Subjects--Topical Terms: ᅠCustomer serviceᅠCustomer relationsᅠ Dewey Class. No.: 658.812 POC-D