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	21.	No cover image available Preemetive CRM : retaining customers when competition emulates(CD-ROM) / AIMA - All India Management Associate Material type: Film; Type of visual material: game Language: ENG Publication details: India AIMA - All India Management Associate Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: CD / DVD 658.812 ELL-L. Add to cart (remove)
	22.	No cover image available Organization architecture : structures for effective service delivery(CD-ROM) / AIMA - All India Management Associate Material type: Film; Type of visual material: game Language: ENG Publication details: India AIMA - All India Management Associate Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: CD / DVD 658.812 CHA-M. Add to cart (remove)
	23.	No cover image available Creating talent incubators(CD-ROM) / AIMA - All India Management Associate Material type: Film; Type of visual material: game Language: ENG Publication details: India AIMA - All India Management Associate Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: CD / DVD 658.3 AGA-G. Add to cart (remove)
	24.	Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl and Dharam Vir Kalra by Chopra, Sunil Meindl, Peter., jt. auth Edition: 5th Material type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: India Pearson Education 2013 Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: Text & Reference Section (Student cannot borrow these books) 658.7 CHO-S. Add to cart (remove)
	25.	Retail banking technology : the smart way to serve customers / Suresh Samudrala by Samudrala, Suresh Material type: Text; Literary form: Not fiction Publication details: India Jaico Publishing House 2015 Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 332.10285 SAM-S. Add to cart (remove)
	26.	Service-dominant logic : premises, perspectives, possibiliites / Robert F. Lusch and Stephen L. Vargo by Lusch, Robert F Vargo, Stephen L Material type: Text; Literary form: Not fiction Publication details: Cambridge Cambridge University Press 2014 Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.812 LUS-R. Add to cart (remove)
	27.	Digital disciplines : attaining market leadership via the cloud, big data, social, mobile, and the internet of things / Joe Weinman by Weinman, Joe Material type: Text; Literary form: Not fiction Publication details: India Wiley India 2015 Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.872 WEI-J. Add to cart (remove)
	28.	Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl and Dharam Vir Kalra by Chopra, Sunil Meindl, Peter Kalra, Dharam Vir Edition: 6 Material type: Text; Literary form: Not fiction Publication details: India Pearson 2016 Availability: Items available for loan: BITS Pilani Hyderabad (4)Location, call number: Text & Reference Section (Student cannot borrow these books) 658.7 CHO-S, ... Not available: BITS Pilani Hyderabad: Damaged (1). Add to cart (remove)
	29.	The innovator's dilemma : when new technologies cause great firms to fail / Clayton M. Christensen by Christensen, Clayton M Material type: Text; Literary form: Not fiction Publication details: Boston Harvard Business Review Press 2000 Availability: Not available: BITS Pilani Hyderabad: Lost (1). Add to cart (remove)
	30.	Services marketing : people technology strategy / Jochen Wirtz, Christopher Lovelock and Jayanta Chattrjee by Wirtz, Jochen Lovelock, Christopher Chatterjee, Jayanta Material type: Text; Literary form: Not fiction Publication details: India Pearson Education 2018 Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.8 WIR-J. Add to cart (remove)
	31.	Social, mobility, analytics and cloud : digital disciplines building digital enterprise / Feroz Khan by Khan, Feroz Material type: Text; Literary form: Not fiction Publication details: India McGraw Hill Education 2017 Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.872 KHA-F. Add to cart (remove)
	32.	ITIL Intermediate certiication companion study guide : service lifecyle exams / Helen Morris and Liz Gallacher by Gallacher, LIZ Material type: Text; Literary form: Not fiction Publication details: India John Wiley & Sons 2016 Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.4038 MOR-H. Add to cart (remove)
	33.	Supply chain management : strategy, planning, and operation / Sunil Chopra and Dharam Vir Kalra by Chopra, Sunil Kalra, Dharam Vir Edition: 7th ed. Material type: Text; Literary form: Not fiction Publication details: India Pearson 2019 Availability: Items available for loan: BITS Pilani Hyderabad (2)Location, call number: Text & Reference Section (Student cannot borrow these books) 658.7 CHO-S, ... Not available: BITS Pilani Hyderabad: Checked out (1). (1 votes) Add to cart (remove)
	34.	Twitter power 3.0 : how to dominate your market one tweet at a time / Joel Comm and Dave Taylor by Comm, Joel Taylor, Dave Material type: Text; Literary form: Not fiction Publication details: India Wiley 2015 Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.872 COM-J. Add to cart (remove)
	35.	Facility design and management handbook by Eric Teicholz. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New York, N.Y. McGraw-Hill Education, 2001 Online resources: Click here to access online Availability: Items available for loan: BITS Pilani Hyderabad (1). Add to cart (remove)
	36.	Design for six sigma for service by Kai Yang. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New York, N.Y. McGraw-Hill Education, 2005 Online resources: Click here to access online Availability: Items available for loan: BITS Pilani Hyderabad (1). Add to cart (remove)
	37.	Project management strategic design and implementation by David I. Cleland, Lewis R. Ireland. Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New York McGraw-Hill, 2006 Online resources: Click here to access online Availability: Items available for loan: BITS Pilani Hyderabad (1). Add to cart (remove)
	38.	No cover image available Customer relationship management : a strategic perspective / G. Shainesh and Jagdish N. Sheth by Shainesh, G Sheth, Jagadish N Material type: Text; Literary form: Not fiction Publication details: India Trinity 2006 Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.812 SHA-G. Add to cart (remove)
	39.	Quantitative models in operations and supply chain management / G. Srinivasan by Srinivasan G Edition: 2nd Material type: Text; Literary form: Not fiction Publication details: India PHI Learning 2022 Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.7 SRI-G. Add to cart (remove)

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