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1.
How can i help you? : 5 mistakes to avoid in customer service /:
Debashis Sarkar
by
Sarkar, Debashis
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Language:
ENG
Publication details:
India
Random House India
2013
Availability:
Items available for loan:
BITS Pilani Hyderabad
(1)
Location, call number:
General Stack (For lending)
658.812 SAR-D
.
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2.
Little big things in operational excellence /:
Debashis Sarkar
by
Sarkar, Debashis
Material type:
Text
; Literary form:
Not fiction
Publication details:
India
SAGE Publications
2021
Availability:
Items available for loan:
BITS Pilani Hyderabad
(1)
Location, call number:
General Stack (For lending)
658.4 SAR-D
.
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(remove)
Pages
An institution deemed to be a University Estd. Vide Sec.3 of the UGC
Act,1956 under notification # F.12-23/63.U-2 of Jun 18,1964
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