Winning with employees : leveraging employee experience for a competitive edge / D.N. Venkatesh
Material type: TextPublication details: India SAGE Publications 2021Description: 418pISBN:- 9789391370565
- 658.3 VEN-D
Item type | Current library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|---|
Books | BITS Pilani Hyderabad | 650 | General Stack (For lending) | 658.3 VEN-D (Browse shelf(Opens below)) | Available | 46021 |
This book talks about how to engage today′s rarest resource: TALENT. It reveals the secrets for hiring and retaining top talent and building a deeply engaged workforce for organizational success. Winning with Employees unfolds the mantra of turning employee experience into fuel for the organization's customer satisfaction, profit, and growth. With deep industry insights, this book shows that before an organization can deliver a transcendent customer experience (CX), it must first build an excellent employee experience (EX). It will cover several aspects of the execution of EX strategy across all facets of the HR function. Touching upon managing a multi-generational workforce, it discusses various aspects of change and transformation that an organization must undergo to become an ‘experience-focused organization’. Last but not least, this book guides readers on a journey of creating a place where people do not need to show up but want to show up to work.
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