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	1.	10 steps to successful customer service Maxine Kamin Med by Med, Maxine Kamin Edition: Material type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: India Cengage learning 2010 Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.31245 KAM-M. Add to cart (remove)
	2.	10 steps to successful coaching Sophie Oberstein by Oberstein, Sophie Edition: Material type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: India Cengage learning 2009 Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.3124 OBE-S. Add to cart (remove)
	3.	Toyota talent : developing your people the Toyota way / Jeffrey K. Liker and David P. Meier by Liker, Jeffrey K Meier, David P Material type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: India Tata McGraw-Hill 2007 Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.3124 LIK-J. Add to cart (remove)
	4.	Advanced games for trainers : powerful interventions for solving team, group, or organizational problems / Rodney Napier and Matti K. Gershenfeld by Napier, Rodney Gershenfeld, Matti K., jt.auth Material type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: India Tata Mc-Graw-Hill 1999 Availability: Not available: BITS Pilani Hyderabad: Damaged (1). Add to cart (remove)
	5.	Experiential learning : a best practice handbook for educators and trainers / Colin Beard by Beard, Colin Edition: 2nd Material type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: UK Kogan Page 2007 Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 153.152 BEA-C. Not available: BITS Pilani Hyderabad: Checked out (1). Add to cart (remove)

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