ITIL Intermediate certiication companion study guide : service lifecyle exams / Helen Morris and Liz Gallacher
Material type:
- 9788126562466
- 658.4038 MOR-H
Item type | Current library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds | |
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BITS Pilani Hyderabad | 650 | General Stack (For lending) | 658.4038 MOR-H (Browse shelf(Opens below)) | Available | 38873 |
ITIL Intermediate Certification Companion Study Guide is the ultimate supporting guide to the ITIL Service Lifecycle syllabus, with full coverage of all Intermediate ITIL Service Lifecycle exam objectives for Service Operation, Service Design, Service Transition, Continual Service Improvement and Service Strategy. Using clear and concise language, this useful companion guides you through each Lifecycle module and each of the process areas, helping you understand the concepts that underlie each skill required for certification.
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