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1.
Microsoft dynamics CRM 2011 administration bible /: Matthew Wittemann and Geoff Ables by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: ENG
Publication details: India Wiley India 2011
Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.8120 WIT-M.

2.
Microsoft dynamics CRM 2011: step by step /: Mike Snyder, Jim Steger and Brendan Landers by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: ENG
Publication details: India Prentice Hall of India 2012
Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.8120 SNY-M.

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An institution deemed to be a University Estd. Vide Sec.3 of the UGC
Act,1956 under notification # F.12-23/63.U-2 of Jun 18,1964

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