000 00741pam a2200277a 44500
008 150502b2010 xxu||||| |||| 00| 0 eng d
020 _a9788131515082
040 _cBITS Pilani Hyderabad
_aBITS Pilani Hyderabad
041 _aENG
082 _a658.31245 KAM-M
100 _a Med, Maxine Kamin
245 _a10 steps to successful customer service
_b
_c Maxine Kamin Med
250 _a
260 _a India
_b Cengage learning
_c 2010
300 _a170
500 _a
500 _a
520 _a
650 _aᅠEmployees --Training of
650 _aCustomer servicesᅠ
907 _a 658.31245 KAM-M
908 _a
909 _a Customer servicesᅠ;ᅠEmployees --Training of
910 _a
920 _a 9788131515082
999 _c1733
_d1733